Frequently Asked Questions
Frequently Asked Questions
About Mayshine®
As a fundraising company, we pride ourselves on offering a purpose-first approach to profitable fundraising. We partner with fundraising professionals to transform their operations.
We combine the fundraising industry’s highest quality products, most efficient processes, and humble and friendly support to empower our partners to do good and achieve their goals.
Mayshine headquarters are located in West Bend, IA in the United States.
Our programs and products are currently only available in the United States.
We’re thrilled that you are interested in running your own Mayshine fundraiser. To get started, contact your local fundraising professional. You can find them by clicking on the “Start My Fundraiser” link in our menu and entering your zip code. This will bring up the name of the fundraising professional that services your area and their contact information.
You may also be asked to fill out a contact form; this means there may be more than one fundraising professional that services your area. If that’s the case, one of our Customer Care Representatives will be in touch shortly with the name of the fundraising professional you can contact.
You will need to contact the group leader in charge of your fundraiser to get that information. They will be able to contact your local fundraising professional, who organized the fundraiser, and get you a list of your orders.
If your group leader enabled the online store option for your fundraiser, orders can be placed and paid for online through the store. However, sellers are still responsible for delivering the product.
Product Information
Specific ingredients vary by product and flavor. All major food allergens contained in our products are listed on the back of each package under the ingredient list. Allergens are also listed on each program’s website on their products page.
We try to provide you with the most accurate and up-to-date information in our nutritional database, but, from time to time, nutritional information may change. For the most accurate information regarding a particular product, please refer to the nutrition and ingredient information on the product package. You can also view nutritional information about these products by visiting the products page on the program’s website.
The flavors offered in each fundraising program depend on what products your fundraising professional carries. If certain flavors aren’t offered or certain programs aren’t available, it’s possible your local fundraising professional does not carry those items. If you want to get more specific information, you need to contact your local fundraising professional. Encourage them to start carrying your favorite flavors and products if they don’t already do so.